Order Processing and Delivery
If the order was placed before 2 PM EST and the payment was verified, we will ship out your package on the same day.
If you placed an order on the weekend, you will have to wait until Monday for the order to be processed and shipped as long as payment is verified.
All items are shipped via Xpresspost from Ontario. It typically takes 2-3 business days and 5-8 business days in rural areas. The shipping cost will depend on your shipping location.
We will send you the tracking information once the order has been processed.
CBD2HEAL is not liable for any products that are shipped to an incorrect and/or wrong address. It is the buyer’s responsibility to enter in the correct address details. If a package comes back to us as “undeliverable” or as “insufficient” or “wrong address,” the purchaser will be charged for shipping the package to its proper destination (even if the order originally warranted free or reduced shipping).
We currently only ship to Canada.
Please refer to our Refund Policy for more detailed information about options and procedures for returning your order.